Macy Braswell, MBA
Executive Director
 Macy came to
Life Touch from the SHARE Foundation office. She has been with SHARE since 2004 and assumed her current
position in 2008. Macy is charged with the responsibility of the overall management of all aspects of Life
Touch. She administers Life Touch consistent with the established Mission, values, goals, policies and
procedures through providing leadership, strategic direction, and vision for the development and achievement
of the Mission.
Pam Humphries, RN, CHPN
Family Support Services Coordinator
 Pam has been a
part of the Life Touch Hospice Team since 1996. In
that time, she has worked as a homecare nurse, served as our Director of Nursing, and most recently coordinated
the care of our family support services. Family support services include chaplaincy, bereavement, volunteer,
and social work programs. Pam is also a certified hospice and palliative care nurse. She is also a member
of the Arkansas End-of-Life Coalition.
Mary Rowland, RN, BSN, CHPN
Regional Patient Care Coordinator, El Dorado Office
 Mary
joined Life Touch Hospice in 2003. She is certified as a hospice
and palliative care nurse and is responsible for coordinating the medical care of patients and families that are served
by our El Dorado office. She conducts referral/admission visits and ensures that the needs of patients are met by our nurses
and certified nursing assistants. Mary lends her expertise to the Arkansas State Hospice & Palliative Care Association’s
Education Committee.
Jeanna Thomason, RN, CHPN
Regional Patient Care Coordinator, Magnolia Office
 Jeanna has been with Life
Touch Hospice since 1998. She is certified as a hospice and palliative care nurse and is responsible for coordinating the medical
care of patients and families that are served by our Magnolia office. She conducts referral/admission visits and ensures
that the needs of patients are met by our nurses and certified nursing assistants. Governor Mike Beebe appointed her to
the Arkansas HIV/AIDS Task Force. Jeanna is also a member of the Arkansas End-of-Life Coalition.
Andy Guinn, RN
John R. Williamson Hospice House Coordinator
 Andy was promoted
into his current position from our Homecare Program. Andy joined the Life Touch Team in 2005. He is responsible
for the day-to-day operations of John R. Williamson Hospice House. He maintains communication with area
hospitals to ensure easy patient transfers into our hospice house.
Jill Kemp
Administrative Manager
 Jill has been with
SHARE Foundation since 2004, she join the Life Touch Team in 2008. Jill is responsible for the coordination
and management of the administrative operations, including but not limited to billing, medical records, inventory/
supplies, and accounts payable/receivable. She also leads our Quality Assurance Performance Improvement Program.
Marsha Robertson
Community Relations Coordinator
 Marsha has
been responsible for ensuring that Life Touch is a visible presence in South Arkansas since 2005. She coordinates
the overall community awareness of Life Touch Hospice to support Mission fulfillment. She also oversees
development relationships with individuals and organizations in the community to supplement operating revenues
and support the fiscal stability of Life Touch.
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Come join our team!!!
- Medical Director/Assistant Medical Director
Our Medical Directors direct staff in effective pain management and symptom control. They oversee our Interdisciplinary
meetings and make recommendations regarding patient care. They are available for house calls, assessing
patients in John R. Williamson Hospice House and are on-call 24/7 to address changes in the condition
of patients.
- Nurses
In communication with the patient’s physician and other hospice team members, nurses coordinate a plan
of care for each patient and family. Nurses make regular in-home visits to assess the comfort of patients
and make every effort to ensure that pain is controlled and symptoms are managed. Nurses answer questions
the patient or family may have about what to expect throughout an illness and assist the families with
use of medical equipment and care of their loved one.
- Social Workers
Professionally trained and licensed social workers are an essential part of the hospice team. They offer
emotional support and assistance to patients and their families. Social workers fill many roles: counseling,
information regarding resources within the community, education on various topics (including living wills),
help with utility payments or funeral arrangements
- Chaplains
Chaplains are available at the request of patients to offer non-denominational spiritual care to the patient
and his or her family. Our chaplains support the care provided by the patient’s minister, but does not
take the place of that care. Chaplaincy services include hosting Life Touch Hospice Memorial Services,
capturing life stories of patients on audio CD, listening, and coordinating a Faith Community program.
- Certified Nursing Assistants
CNAs assist patients with their personal care needs. They help with bathing, shaving, mouth care, and light
housekeeping. The frequency of CNAs in home visits is based on the need that is indicated in each patient’s
plan of care.
- Volunteers
As a Medicare Condition of Participation, 5% of our direct patient care hours must be matched by volunteer
hours. Our trained volunteers provide companionship to patients in their homes, nursing homes, or John
R. Williamson Hospice House. Volunteers also help by preparing meals for patients and their families,
making bereavement contact, and assisting in the administrative office.
- Administrative Assistants
Our Administrative Assistants make sure everything works smoothly enabling clinical staff to focus on patient
care needs. They perform many duties including answering the phone, processing invoices for payment,
ordering patient care supplies, and maintaining medical records.
- Bereavement Counselors
An additional 13 months of bereavement follow-up is available from our Bereavement Counselors. Support
is offered through individual counseling, support groups, and specialized holiday sessions. Bereavement
is also offered to the community at-large free of charge.
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